Last Updated: March 2026
Welcome to WebGT. These Terms of Service outline the rules, responsibilities, and expectations when working with us. Our aim is simple: to provide growth-focused websites that help businesses generate more leads and customers.
By using our services, engaging us for a project, or accessing our website, you agree to the terms outlined below.
If anything here feels unclear, we encourage you to get in touch. Transparency is an important part of how we work.
1. About WebGT
WebGT is a digital growth agency focused on building high-converting websites and lead generation systems for businesses.
Our services typically include:
- Website design
- Website development
- Conversion-focused UX design
- Lead generation systems
- Landing page development
- Website optimisation
- Website audits and strategy
Our core philosophy is simple:
Websites should not just look good — they should generate leads and drive business growth.
2. Acceptance of Terms
By engaging WebGT for any service, you confirm that:
- You have read these Terms of Service
- You agree to comply with them
- You have the authority to enter into agreements on behalf of your business (if applicable)
If you do not agree with these terms, you should not use our services.
3. Our Services
WebGT provides professional web design, development, and growth services tailored to businesses that want their websites to perform better.
Each project typically includes a clearly defined scope which may include:
- Website design
- Development
- UX and conversion optimisation
- Content structure planning
- Landing page creation
- Technical implementation
- Lead generation systems
The exact scope of work will always be defined in a proposal, agreement, or project brief before work begins.
Anything outside the agreed scope may require additional work and cost.
4. Client Responsibilities
For a project to run smoothly, clients also have responsibilities.
You agree to:
Provide Accurate Information
You must provide accurate business details, brand information, and project requirements.
Provide Content and Assets
This may include:
- Logos
- Images
- Written content
- Branding guidelines
- Product or service information
Delays in providing these assets may impact the project timeline.
Review and Feedback
Timely feedback helps keep projects moving efficiently. Clients are expected to review designs, drafts, or development stages within a reasonable timeframe.
Legal Responsibility
You are responsible for ensuring that any content provided (text, images, videos, trademarks) does not infringe on copyright or legal rights.
5. Project Timelines
Project timelines depend on several factors, including:
- Project complexity
- Client responsiveness
- Content delivery
- Revision requests
While we aim to meet all estimated timelines, delays can occur if required materials or approvals are not provided on time.
If a project is inactive due to lack of communication for an extended period, WebGT may pause the project until communication resumes.
6. Payments and Fees
Project pricing will always be outlined before work begins.
Typical payment structures include:
- Full payment upfront for smaller projects
- Deposit plus milestone payments for larger projects
- Monthly retainers for ongoing services
Payments must be made according to the agreed schedule.
Failure to make payments may result in:
- Paused work
- Restricted access to deliverables
- Project cancellation in severe cases
All payments are non-refundable once work has commenced unless otherwise stated in writing.
7. Revisions and Changes
We include a reasonable number of revisions within most projects to ensure the final outcome meets expectations.
However:
- Excessive revisions may incur additional costs
- Major changes after approval may require new project scope
To avoid unnecessary delays, we encourage clear feedback during each stage of the project.
8. Intellectual Property
Ownership of the final website or design work is transferred to the client once the project has been fully paid for.
Before final payment:
- All work remains the intellectual property of WebGT.
After full payment:
The client receives rights to use the website and associated design materials as intended for their business.
However, WebGT may retain the right to:
- Display the project in our portfolio
- Use the work for marketing purposes
- Showcase the project as a case study
Unless otherwise agreed.
9. Website Performance Disclaimer
WebGT specialises in conversion-focused design and lead generation systems.
While we apply proven strategies to maximise website effectiveness, we cannot guarantee:
- Specific revenue outcomes
- Exact lead numbers
- Search engine rankings
- Advertising performance
Website performance depends on many external factors, including:
- Market conditions
- Product or service demand
- Pricing
- Marketing strategy
- Traffic sources
Our role is to build the best possible platform for growth, but business outcomes depend on how the website is used.
10. Third-Party Tools and Platforms
WebGT may integrate or recommend third-party tools such as:
- Hosting providers
- Analytics tools
- CRM platforms
- Marketing automation software
- Payment gateways
These tools are owned and operated by third parties.
We are not responsible for:
- Changes to third-party services
- Pricing adjustments
- Platform outages
- Software limitations
Clients are responsible for maintaining any subscriptions required for these services.
11. Website Hosting and Maintenance
Unless explicitly included in your service agreement, WebGT does not automatically provide:
- Website hosting
- Domain management
- Ongoing website maintenance
If maintenance or hosting services are provided, they will be covered under a separate agreement or support plan.
Regular maintenance is recommended to ensure:
- Security updates
- Plugin compatibility
- Website performance
- Data protection
12. Limitation of Liability
WebGT will always aim to deliver high-quality work and professional service.
However, we are not liable for:
- Loss of business revenue
- Indirect damages
- Website downtime caused by third-party providers
- Losses resulting from client misuse of the website
Our liability is limited to the value of the services provided under the specific agreement.
13. Confidentiality
We respect the confidentiality of our clients and their businesses.
Any sensitive information shared with WebGT during the project will be treated as confidential and will not be disclosed without permission, except where required by law.
Similarly, clients agree not to share proprietary processes, documentation, or materials belonging to WebGT without consent.
14. Project Termination
Either party may terminate a project under certain circumstances.
Termination may occur if:
- Payments are not made
- Communication stops for an extended period
- Project scope is significantly altered
- Either party breaches the agreement
If termination occurs:
- Work completed up to that point may be invoiced
- Access to unfinished deliverables may be restricted
- Deposits are typically non-refundable
15. Changes to These Terms
WebGT may update these Terms of Service from time to time.
Updates may reflect:
- Changes in services
- Legal requirements
- Improvements to our processes
The latest version will always be available on our website.
Continued use of our services after updates means you accept the revised terms.
16. Why These Terms Matter
We work with businesses that want their websites to drive real growth.
Clear expectations help ensure:
- Smooth collaboration
- Transparent communication
- Better project outcomes
- Strong long-term partnerships
Our goal is always to deliver what our brand promises:
Websites that turn visitors into leads.
17. Contact Information
If you have any questions about these Terms of Service, you can contact us through our website.
We are always happy to clarify anything before starting a project.
Because great partnerships begin with clear expectations.
If you’d like, I can also help you create three additional legal pages that most UK agency websites include:
• Privacy Policy (GDPR-compliant)
• Cookie Policy (UK & EU compliant)
• Website Disclaimer
These are important for SEO trust signals and legal compliance, especially if you’re targeting UK businesses.
